There are some situations where it becomes necessary to file
a complaint
against a bank. Let us go through the details here.
Why file complaint
against bank?
IndianMoney.com advises to first try to
resolve the issue with the bank. If the bank doesn’t respond to complaints,
file a complaint against the bank.
According to review
of rules by Indian Money reviews, you
must first file a complaint with the bank before approaching the banking
ombudsman. Banking Ombudsman is a quasi-judicial authority involved in
resolution of customer complaints against banks.
Bank customers can lodge complaints
against leading public sector banks like SBI, Bank of India, Union Bank of
India and also Private Sector Banks like HDFC Bank, ICICI Bank, Kotak Mahindra
Bank and Yes Bank among others with the banking ombudsman.
IndianMoney
notices popular complaints against banks to be:
1.
Cheque payments
2.
Account transfers
3.
Hidden charges
4.
Credit card complaints
5.
Complaints on ATM cum debit cards
6.
Bank loan complaints
7.
Mobile banking complaints
8.
Mis-selling of insurance plans by bank
executives
How Indian Money dot com can
help when you are cheated by bank?
1.
File
Complaint: IndianMoney advises you to file a
complaint with your bank and get an acknowledgement.
2.
Wait for
Response: Wait for 30 days and if the bank doesn’t respond, approach the
banking ombudsman.
3.
Contact
Banking Ombudsman: The banking ombudsman looks for an amiable settlement
between the bank and the complainant.
4.
Try to
Appeal: IndianMoney complaints
tell if you are not happy with the verdict, try to appeal. Banking ombudsman is
generally fair and always looks to resolve the issue.
08042687207
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